This course aims to build learner confidence to engage in a conversation about zero harm, influence action and reinforce safe behaviours. In addition, this course aims to enhance the quality of conversations across an organization, and thus the benefit gained by the people engaged. Serious About Zero (SAZ) conversations are a core tool to equip your people with confidence to engage with others to create a zero harm environment. They demonstrate and foster personal ownership. Effective SAZ conversations are about helping others and result in action, change and reinforcement of safe behaviours.